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ELOST executive summary includes main findings and recommendations linked to the project’s deliverables.
Some of ELOST’s main findings are:
- Internet usage rate among LSGs is quite low (20%-30%), e-Government usage rate is less than 10%.
- Usage barriers may be classified to lack of access options, low or no digital skills, low or no awareness to e-Government services, and negative attitudes towards the use of Internet and e-Government.
- Most LSGs that don’t use the Internet have negative attitudes towards the Internet and e-Government services. This is the most difficult barrier to mitigate. There is a need for a structured process to change attitudes, including the use of change agents and opinion leaders.
For the complete list of recommendations - see D6.2.
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